Since quite some time, digital transformation has been a major area of focus across industries. However, it is only in times of crisis that rapid adoption becomes not only an organizational necessity but also a survival requirement. The pandemic’s effects have seen a similar acceleration in the adoption of AI. Companies in the early and middle stages of digital transformation were forced by the Covid-19 outbreak to adjust and accelerate their transformation to deal with enormous global disruption. Stepping into 2022, modern technologies like artificial intelligence (AI) and machine learning (ML) will play a bigger role than ever as hybrid remote working environments become the norm and businesses work hard to equip themselves to avert any potential disruptions.

AI in the workplace has the potential to help businesses operate more intelligently and effectively, boost productivity, and enhance both the customer experience and employee engagement.

Transforming Human Resources: Departments of human resources are also modernizing their procedures to accommodate the digital change. The majority of businesses now think that the fusion of AI and HR functions will improve the management of employees, big data, and overall business operations. Many processes, such as payroll, reporting, access to policies and procedures, and recruitment, have changed to accommodate the changing environment.


The employment process can be streamlined and improved with the aid of AI-powered tools by quickly assessing resumes and highlighting qualified prospects. Additionally, these systems produce a filtered pipeline that aids recruiters in choosing the best profile for the organization. Additionally, numerous solutions enable HR departments to program and carry out interviews automatically. These also serve the additional purposes of giving candidates continual feedback and instantly responding to inquiries. AI algorithms also assist in minimizing human prejudice, enabling hiring managers to rely on data-driven evaluations and assisting businesses in building a more diverse staff.

AI automation : AI at Work

The automation of routine back-office operations like payroll, benefits, and taxes is another advantage of AI in the workplace. The workforce now has more time to devote to higher-value strategic duties that are more geared toward ensuring the company’s success. Additionally, automated technology like chatbots and virtual assistants promotes quicker decision-making and improved communication. Combining the abilities of people and robots also makes it feasible to increase quality and production.

Access to Employee Data

Employees are now able to access their personal information, request yearly leave, change emergency contact information, and access authorized company facts via AI, freeing up time and resources that can be invested in other, more strategic business areas. Greater data accessibility also aids in bridging the communication gap between staff and management.

Training : AI at Work

Planning opportunities for digital training and machine learning can be done by training managers using AI technologies. The professional and interpersonal abilities of an employee are improved by this kind of training. Employees can use chatbots to track their development and finish online tests.

Improving Workflow Efficiency: Businesses may acquire a competitive edge, eliminate tedious processes, and increase productivity thanks to AI and ML. An urgent need exists to accelerate digitization to make processes more rapid, effective, error-free, and agile. As a result of the advent of the digital business environment, businesses would be under more pressure to manage budgets in real-time, improve compliance, and minimize mistakes. Automation frees up staff time to work on more important, business-critical duties, and allows finance teams to spend more time on less important chores.

Empowering Business Leaders for Making Decisions: At a higher level, ML and AI can sift through vast amounts of data and extract significant insights. This may help to enable corporate executives to take crucial judgments. When the system is asked to provide risk assessments for the following important business choice while taking into account all previous initiatives, AI and ML can provide decision-making value at an even higher level. Business executives can then maximize budget management and liquidity, increase compliance and cut down on errors, and maximize profitability by basing their judgments on comprehensive insights rather than viewpoints.

Companies that don’t adopt AI technology will inevitably lag because technology is advancing quickly. Although there is widespread concern that AI will overtake the workforce and drive workers out of work, this is not likely to happen. Without a question, it will alter many of our practices and positions. The work market will still be dominated by people, though, and AI will create more jobs than it eliminates. In the end, this is a tool that will enable individuals to work more effectively and effectively.

Also Read : Role of Artificial Intelligence in Science and Technology